Fairs and markets have a long history that started when man felt the need to exchange goods. People would shop for goods at a weekly market in nearby towns. Then shops began to be permanently established. Shops were specialized , e.g. a bakery, a butchery, a grocer. Then supermarkets appeared.
There have been three major phases in the shopping / trading world in the last 100 years. In a way, these link up into a full circle.
1. Customers would be served by the shopkeeper, who would retrieve all the good on their shopping list. Shops would often deliver the goods to the customers' homes.
2. Customers have to select goods, retrieve them off the shelves using self service, and even pack their own goods. Customers deliver their own goods.
3. Customers select goods via the internet. The goods are delivered to their homes as in phase one.
Monday, November 1, 2010
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